How do I release a licence if my computer’s hard drive has been wiped and the OS reinstalled? December 13, 2023 02:31 Updated Submit a support request via our support website for help. Related articles How do I move Geneious Prime to another computer? How do I release a license from Geneious? How to activate a Geneious Prime license Geneious R9-R11 Catalina/Big Sur Licensing Fix Best practice for preprocessing NGS reads in Geneious Prime