Geneious Prime uses an embedded browser for activation (email sign on). Some institutions may not allow non-standard browsers on their systems.
Geneious Prime 2026.1.1 onwards there is an option on the Activation window to allow users to activate in their own browser. To do so, please choose "Continue in your Browser" option on the Activation window. This will open the activation page in your own browser where you can activate your license by using your email and password.
If you are using Geneious Prime 2026.0.2 or earlier and are encountering the issue where the email sign activation window does not load. You can activate in your own browser by, holding option (Mac) or alt (Windows) and close the activation window (click on the X button).
In the following pop-up, choose the option to activate via your web browser using your email and password.