With the introduction of our new user based licensing system (email sign-on), all users on old legacy licenses are being upgraded to use this new activation method to activate Geneious.
Your old legacy licenses are set to expire on 04/18/2025 and you will need to activate your newly converted license using your email address and password. You should have received an email communication from Geneious Prime team if your license is getting upgraded/converted.
To activate your license please follow the instructions below -
1. Please verify that you are using Geneious Prime 2024 or later (go to Help > About Geneious Prime in the application to confirm). Please download the latest version from our website if required.
2. Go to Help > Activate a License to get to the activation window.
3. In the Activation window please choose "Email Sign in" option and enter your email and password to activate Geneious Prime.
Please follow instructions in "Activating with your Email" section in How to activate a Geneious Prime license (Where is my License Key)? article for further help.
Please Note : Your Geneious MyAccount will now show two Personal licenses, your old 'license key based' license which has an expiration date of 18 April 2025, and the new 'user-based' license with your original expiration date. This new license is what you should use going forward.
If you still have trouble activating your license please start by checking our licensing knowledgebase. If you are unable to resolve the issue, please contact us.